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God and the Technical Writer
And in the beginning there was nothing. And then one day a huge bang was heard that echoed round the universe and when the smoke had cleared, all that could be seen was a giant Product Manager and a petite Technical Writer
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The point of my existence
I had a marvelous encounter yesterday which simply begged to be written down and shared with other technical writers.
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Baby Steps
I’m not saying that I have it that badly coz I don’t. Nobody chains me to my desk and sticks hot skewers up my nose.
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Stream of Mumpyness
This article fuses the "Stream of Consciousness" literary technique with the world of technical writing. The end result is best viewed after taking mind-altering drugs.
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Things that Made me Laugh This Week
November 8 2006(edited 2 year, 11 month ago)
Tags:My boss stood over my shoulder while I was sitting down working on my computer. All of a sudden I realized that there was a buzzing sound coming from his trousers.
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Rosh Katan
I’m going to be a Rosh Katan from now on. For those of you who don’t speak Hebrew, a Rosh Katan is somebody who does the minimum that they can get away with and doesn’t make any extra effort.
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Do you know what makes me angry?
Do you know what makes me angry? I mean, do you know what makes me really, really, really angry?
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Ahhh Good Times
September 10 2006(edited 2 year, 11 month ago)
Tags:Have you noticed how they always say that on reality TV shows even though they haven’t gone anywhere? ... Is it my fault that I enjoy writing up features, should I apologize for running with glee to document bugs; do I need treatment for my pathological enjoyment of sitting with R&D developers?
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Brilliant Ideas
So my boss wants me to come up with something “new” in time for the Sales Conference at the end of October.
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Pick your Battles
In case you hadn’t picked up on it, the Mumpy is a sensitive soul, and gets offended at the slightest provocation. When you look up the phrase “water off a duck’s back” in the dictionary, you will never see a photo of the Mumpy.
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The Art of Loitering
At long last, I have the answer to the question that has baffled technical communicators for years. The question is, of course, what makes a good technical writer.
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Take No Responsibility
I sent out some Release Notes for review the other week. In the Release Notes, I had documented a new feature which posed some risk to the customer’s organization if they were not very careful with their configuration. A leading support engineer emailed me back asking me to include the following note:
[Company Name] takes no responsibility for the following feature.
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Nothing melts a Mumpy more
Just when I thought it was all over and I was going to resign from my job and become a wet nurse, something unexpected happened to me. I was sitting in a meeting with my team (Product Management) – minding my own business and lost in a pleasant daydream about George Michael, when I heard my name mentioned.
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Information Teaser
My boss is an information-teaser. Picture the scene. I am sitting in my boss’s office, notepad in one hand, pen in the other, and a look of intensely, earnest concentration on my face. My boss is standing by the white board discussing a white paper he wants me to write about subject X.
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Have You Marinated Your User Guide Lately?
The other day somebody sent me a funny sentence taken from an advert for a technical writer published on Jobnet. The advert stated they were looking for a technical writer who was good at writing, editing and marinating technical articles.
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Don't Ask
Things Not To Say to a Technical Writer and How to Respond
But nobody ever reads the manuals anyway. As said by a Product Manager in a large meeting. The correct response to this does not involve extreme injury to certain body parts. The recommended course of action is
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