Zero-Based English
/I’ve run into people who make a virtue out of ignorance. On both sides of the fence. Some are technical writers and they say, “Because I know nothing about your product, I can serve as a model of the user’s point of view.” “But you’re nothing like our users,” say the technicians, “because you’re not in the same business.” Then they tell the writer, “Because my English isn’t very good, my writing can serve as a model of how to write for people whose English isn’t very good.”
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